Overview

The Point of Sale system only works with Internet Explorer due to the fact that some ActiveX controls are required to print on the receipt printer and to open the cash drawer.  In order for Internet Explorer to communicate properly with POS hardware (printer/drawer/pad), it must be given permission to run scripts in the WEBSITE application.  We will add the store domain as a "Trusted Site" and adjust a few additional settings to ensure proper functionality.

  • Installer

    1. Download Installer

      The first step in the process is to download the installer application.

      Downloads:

    2. Installer Walkthrough

      PUT INSTRUCTIONS FOR INSTALLER HERE

    3. Didn't work? Try Changing IE Settings.

  • Change Internet Explorer Settings

    If the installer does not work properly there are steps that you can take to manually install the ActiveX Controls.

    1. Open Internet Explorer
    2. Click "Tools" menu then "Internet Options"
    3. Click on the "Security" Tab
    4. Click on "Trusted Sites"

    5. Click "Sites" button

    6. Uncheck the box for "Require server verification for all sites in this zone"

    7. Add 2 store domains to the trusted sites (both http and https)

    8. Close the "Trusted Sites" window
    9. In the section "Security Levels for this Zone" click the "Custom Level" button

    10. Before changing the settings, go to the bottom of the window in the section "Reset Custom Settings". Set it to LOW and click the "Reset" button, confirm the change.

    11. In the Settings under the ActiveX section set the "Initialize and script ActiveX controls not marked as safe" option to Enabled

    12. In the Settings under the Miscellaneous section set the "Websites in privileged web content zones can navigate to this zone" option to Enabled

    13. Close the settings windows and refresh the page
    14. Didn't work? Try Manually Installing ActiveX Objects.

  • Manual ActiveX Install

    If you have followed the instructions for Internet Explorer and are still experiencing problems with the ActiveX components, please follow these steps.

    1. Download RawDataPrinter.msi and double-click to install.
    2. Download ASPPrinter.zip, extract the files and run setup.exe